1053 East Whitaker Mill Rd. info@habitatnc.org 919-258-8685

Camp Habitat 2019 Workshop Schedule

Please note that workshop times and dates are subject to change until August 12th, 2019.

Wednesday, Sept. 18th – 1:30-2:30pm

Construction Track

Multi-Family Units- Are Townhomes your Next Step? – Paul Reeves, Asheville Area Habitat, and Jennifer Player, Orange County Habitat

Homeowner Services Track

Homeowner Qualification – Gerald Wright, VP of Family Services, Charlotte Habitat, and Donna Davis, Family Selection Specialist, Charlotte Habitat

Human Resources Track

HR Demystified – Amy Justice, President, Outfitters 4, and Julie Frye, Outfitters 4

Providing Affiliates with a toolbox to successfully manage their employees.

ReStore Track

ReStore Customer Service Culture – Tina Shaw-Cox, ReStore Support, HFHI, and Kim Marshall, Assistant ReStore Manager, HFH of Forsyth County

This session will open with an overview of best practices on creating a postive culture around customer service in ReStores. Attendees will be asked to submit their top issues around customer service for an open discussion.

Volunteer Management Track

Youth program development – Laine Stanton, Durham Habitat for Humanity 

Using Durham Habitat’s youth volunteer program as a model, we’ll discuss how to engage volunteers of all ages with Habitat for Humanity’s mission and vision. 

Wednesday, Sept. 18th – 2:45-3:45pm

Advocacy Track; Volunteer Management Track

Organizing from the Grassroots Up – Sarah Akinyosoye, U.S. Advocacy Campaign Associate Director, HFHI

Organize, engage and mobilize your community members as advocates for home affordability. Lawmakers and influencers want and need to hear from constituents about affordable housing. Homeowners have a powerful story to tell. Volunteers can do more than swing a hammer. Donors can use their voice too. There is great power in numbers and this workshop will show you how to use that power effectively. They can add to our collective voice to create policy impact, carrying our message forward to bring others on board, including decision-makers. Through Cost of Home, our first national advocacy campaign, we commit to mobilizing our networks over the next 5 years to find the solutions and help create the policies to improve home affordability for 10 million people. 

Communications and Marketing Track

Press Releases: How to turn heads and get some coverage for your affiliate – Ariane Kjellquist, Communications Director, Asheville Area Habitat

Are you sending out press releases to get your affiliate’s accomplishments recognized in the community? You should be, and it’s easier than you think. Join Asheville Area Habitat’s Communications Director to learn tips and tricks that can get your work noticed and help you garner supporters.

Fundraising Track

CapDev Services Fundraising Session – Topic TBD

Homeowner Services Track

Counseling Homeowners – Jeff Paul, Homeownership Counselor, Asheville Area Habitat

ReStore Track

Introduction to the ReStore Safety Guide, Part 1 – Tina Shaw-Cox, ReStore Support, HFHI, and Scott Stetson, ReStore Director, Asheville Area HFH

This session will address the unique risks and safety challenges that come with running a ReStore and the best practices for reducing these potential hazards. Highlighted documents will include the new Habitat ReStore Safety Guide, a user-friendly, comprehensive, checklist-oriented document developed by HFHI for affiliates. Additionally, attendees will get a walkthrough of the document contents and discuss strategies to involve team members for maximum impact in safe ReStore operations.

Wednesday, Sept. 18th – 4:00-5:00pm

Advocacy Track

Giving credit where credit is due: Improving state and local policies to equitably increase access to credit – Rachel Zeitler, Director of Advocacy, Habitat Wake, and Ryan Carter, Advocacy and Outreach Coordinator, Habitat Charlotte

Credit is difficult, if not impossible, for many households to access. And low-income applicants or applicants of color often do not have access to credit at all or have access to only predatory credit. But public policy changes at the local, state and federal levels can increase and broaden access to safe and sounds credit for underserved populations. In this workshop, you will learn about the barriers that limit access to credit and how advocates are working to reform policies and increase investments to equitably increase access to credit.

Construction Track

Small and Tiny Houses as a Way to Expand Opportunities and Partnerships for Habitat Affiliates – Harvey Harman, Director of Construction and Land, Chatham Habitat

Chatham Habitat has been experimenting with Small Houses (under 600 square feet) for the past 5 years.   Come hear about their experiences and learnings.   Harvey Harman, Director of Construction and Land at Chatham Habitat, will share both the successes and the challenges of Small and Tiny House Building. 

Homeowner Services Track

Recruitment Tips and Strategies – Lakeisha Minor, Director of Family Services, Habitat Durham

Lakeisha Minor has served as the Director of Family Services for Habitat Durham for over six years. She and her team are currently managing a two-year pipeline of approved homebuyers waiting to purchase their home, and have a current mailing list of over 2500 potential applicants waiting to apply.  In the gentrifying city of Durham, Lakeisha and her team focus on homeownership preparation including education, counseling and hands-on training. Lakeisha will discuss marketing strategies to find qualified applicants, with time dedicated specifically for tips on working with and reach out to families in the Hispanic community.

ReStore Track

Introduction to the ReStore Safety Guide, Part 2 – Tina Shaw-Cox, ReStore Support, HFHI, and Scott Stetson, ReStore Director, Asheville Area HFH

This session will address the unique risks and safety challenges that come with running a ReStore and the best practices for reducing these potential hazards. Highlighted documents will include the new Habitat ReStore Safety Guide, a user-friendly, comprehensive, checklist-oriented document developed by HFHI for affiliates. Additionally, attendees will get a walkthrough of the document contents and discuss strategies to involve team members for maximum impact in safe ReStore operations.

Volunteer Management Track

What we count and why – Rachel Eldridge, Habitat for Humanity of Charlotte 

Why are volunteer numbers important? What do we keep track of for HFHI? What do we need to know for ourselves? What do they tell us? How do we count? Moving beyond volunteer management software to show the larger impact. 

Thursday, Sept. 19th – 9:00-10:00am

Advocacy Track

More than four walls and a roof: Promoting local policies that improve access to communities of opportunity – Alicia Arnold, Division Director for Equitable Housing and Community Development, Wake County Housing Department

At Habitat, we know that home is more than just a building; it includes the community and resources in which you live, work and grow. Affordable homes should be accessible in areas that are environmentally sound with access to economic and social opportunity, and viable transportation. In this workshop, you will learn how local advocacy efforts are strengthening neighborhoods, preventing displacement, and enabling communities to thrive.

Affiliate Operations Track

Working Smarter to Build More Houses – Julie Frye/Web Hill, Outfitters 4

How to effectively identify and implement organizational processes to gain efficiencies.

Human Resources Track

Legal Compliance and the Fair Labor Standards Act – Sarah Ford Neorr, Parker Poe Law Firm

Fundraising Track

Collaborative Sponsorships – Kit Rains, Director of Development, Asheville Area HFH, and Beth Russo, Development Officer, Asheville Area HFH

Volunteer Management Track/Homeowner Services Track

Understanding & Engaging Veterans in North Carolina – Erica Dodge, Veterans Engagement Specialist, HFHI

A session geared for affiliates that are new and seasoned at working with veterans.  Come learn how to best identify veteran family homeowner partners and volunteers, collaborate with veteran service organizations, and how Veterans Build Affiliates in NC and around the country utilize exclusive veteran resources.

Thursday, Sept. 19th – 10:00-11:00am

Affiliate Operations Track; Volunteer Management Track

The Case for Hosting and Sending Out-of-Town Volunteer Groups – Barbara Durham, Trip Engagement Specialist, Global Volunteer Engagement and Support at HFHI

Have you been looking for ways to amplify your volunteer program? Hosting out-of-state volunteer groups brings energy, productivity and funds to your local mission. In this workshop you’ll learn about Collegiate Challenge, a program designed to provide and support volunteer groups for your affiliate. You’ll also learn how to host general groups and the best practices to install from communicating with teams, housing needs, what build site activities to plan for and how to engage them further in your community. These same skills translate into organizing and planning your affiliate’s Global Village trip. Leading an international Habitat trip can bring together your donors, board members and volunteers in a new and inspiring way. This workshop will give you the tools to start hosting and leading out-of-town volunteer groups successfully and keep them coming back year after year!

Communications and Marketing Track

#HashtagsGetYouNoticed: Using Social Media to Help Your Affiliate Make Friends and Influence People – Sara Thompson, Habitat for Humanity of North Carolina 

How to use social media and other online marketing to effectively get your message out, get some attention for your affiliate, and get on donors’ radar. 

Fundraising Track

Private Grants 101: How do I find them and how do I apply for them? – Michelle Magee, Private Grant and Development Coordinator, Habitat for Humanity of Charlotte

This class will explain the nitty-gritty basics of researching and applying for private grants. We’ll go over research methods, sources, what information you’ll need handy when you’re applying, and some general organizational tips. This class is perfect for those who have a desire to start a private grants program, or who need some basic level refreshers. You’ll walk away with some resources and “next steps” you can take to start your search for private grants.

Homeowner Services Track

Affordability, (including “What About Student Loans?”) – Rhonda Mack, Credit and Mortgage Counselor, Cape Fear Area Habitat, and Josh Burton, Team Leader of Homeownership Development, NC Housing and Finance Agency

ReStore Track

ReStore Road Warriors – Tina Shaw-Cox, ReStore Support, HFHI, and Dwayne Thompson, Director of ReStore Operations, HFH of Forsyth County

ReStore donation pickup drivers are often thought of as entry-level employees, but they are, in fact, an extension of the development team. Trained properly, they could represent one of the affiliate’s biggest opportunities for donor engagement. This session will cover the importance of our “road warriors,” along with best practices for hiring, training and managing.

Thursday, Sept. 19th – 11:15am-12:15pm

 Advocacy Track

A world where everyone has a decent place to live: Promoting public policies to increase the supply and preservation of affordable homes. – Presenter TBD

Communities across the U.S. are facing shortages of safe, decent and affordable homes. In many towns and cities, these needs are growing exponentially. In this workshop, you will get a deep overview of how advocates across the country are influencing local and state policies to increase funding resources to preserve and increase the supply of homes affordable to low- and middle-income families.

Construction Track

Affordable Zero-Energy Homes – Rob Howard, Performance Construction Manager, Mitsubishi Electric Trane HVAC US

Habitat for Humanity of Catawba Valley completed construction on the first certified DOE Zero Energy Ready Homes in North Carolina in 2016. The home also qualifies for a two-year comfort and energy use guarantee through the Advanced Energy SystemVision program. This workshop will take an in depth look at the construction technologies and techniques involved in building an affordable Zero Energy Ready Home, including a super-insulated building envelope, as well as high performance heating, cooling, and ventilation.

Fundraising Track

Private Grants 201: I found a private grant…now what?! – Michelle Magee, Habitat for Humanity of Charlotte

This class will show you some “Habitatized” tools to help you automate your private grants program. We’ll go over how to organize your grant prospects, calendar, case statements, and boilerplate. We’ll also look at a “Vetting Matrix” to help you decide if a grant is worth your time. This class if perfect for those who have some grant writing experience and are a team of one trying to create more time in the day. You’ll walk away with easy “plug and play” resources to help you organize what you have.

ReStore Track; Communications and Marketing Track

ReStore Branding & 2019 ReStore Style Guide – Tina Shaw-Cox, Restore Support, HFHI, and Libbie Mayr, Director of Marketing, HFH of Forsyth County

This session will provide an overview of the 2019 ReStore Style Guide, including a deep dive on the use of global v. localized identifiers and a Q&A session to follow.

Volunteer Management Track

Roundtable discussion on volunteer management and stakeholders – moderated by Christin Murphy, Habitat for Humanity of Wake County + 1 other (small affiliate) 

This is an opportunity for anyone that works with volunteers to tell their stories and learn from others. We will lead a discussion on working with different stakeholders in your affiliate and the community. 

Thursday, Sept. 19th – 1:30-2:30pm

Advocacy Track

It’s All About the Relationship: Engaging elected officials – Sarah Akinyosoye, U.S. Advocacy Campaign Associate Director, HFHI

Effective advocacy must entail engaging your lawmakers at all levels of government. There are a variety of ways to educate your elected officials about your affiliate’s work and policy priorities. This workshop will dive into the best tactics for building and maintaining ongoing relationships with your lawmakers including: how to contact them, choosing the right messenger, planning events, doing social media, inviting them to your build site, setting up a policymaker meeting, and creating meaningful connections that can include your board, partner families and volunteers.

Affiliate Operations Track

Keeping God @ the Center – Pam Campbell, Communications Manager, Office of the CEO, HFHI

Habitat for Humanity is a Christian ministry, and our first mission principle is to demonstrate the love of Jesus Christ. After seeing research about the hundreds of small decisions made over time that can change the direction of a Christian organization, a global team has made the commitment not to let that happen to Habitat. Challenges we will discuss include thoughts about donors and recruiting staff/board members, proselytizing policies and giving Bibles to homeowners at dedications. We will offer inspirational moments, best practices and resources for keeping God at the center of everything we do.

Construction Track

Cutting Costs While Keeping Quality – Julie Sellers, Director of Construction, Greater Greensboro Habitat

Fundraising Track

DataBasics ­­– Samantha Shirley, Charityproud

If you’re a small or medium-sized affiliate looking for solutions to your data management puzzle, this session is for you! Samantha Shirley from Charityproud shares her expertise to help you understand where to begin with data essentials and best practices to track all of your donors, volunteers and partner families.

ReStore Track; Volunteer Management Track

The Cost of Volunteer Labor in ReStores – Tina Shaw-Cox, ReStore Support, HFHI, and Caitlin Greenwell, Vice President of Retail Operations, Habitat Charlotte

Retaining great volunteers takes time, effort and investment. This session features video testimonials of ReStore volunteer experts from the field to encourage discussions on recognition, tools and other investments to help keep these valuable folks happy, engaged and dedicated to the mission and work of your store.

Friday, Sept. 20th – 9:00-10:00am

Advocacy Track

This land was made for you and me: Improving local land use policies and systems to increase access to affordable homes. – Sarah Akinyosoye, U.S. Advocacy Campaign Associate Director, HFHI

Zoning restrictions and high land prices can make it prohibitively difficult to build or preserve affordable homes in opportunity-connected communities. In response to these challenges, advocates are working to reform land use policies to eliminate exclusionary practices, reduce land and development costs, incentivize the development of affordable housing, and ensure long-term affordability. In this workshop, you’ll learn about successful strategies to influence and improve land use policies so that they fully reflect community needs.

Affiliate Operations Track

The Collaboration Spectrum: Building a “One Habitat” Approach to Further the Mission – Courtney Greathouse, Operational Specialist, HFHI

Over the last few years, HFHI has laid ground work to engage with Habitat affiliates interested in collaborating with each other. During the two-part SSO conference workshop, we will present our learnings to-date about best practices for affiliates coming together to serve their communities better.

Human Resources Track

Performance Management – Lorrie Mauney, Director of HR, Habitat Charlotte

ReStore Track; Communications and Marketing Track

Making the Mission Shine in Your ReStore – Tina Shaw-Cox, ReStore Support, HFHI

ReStores can serve as a great stage to educate customers on Habitat’s work and the unique housing issues that face the community. This session will focus on ways to make Habitat’s advocacy priorities relatable to shoppers through mission walls, collateral materials and social media, as well as through volunteers and great customer service.

Volunteer Management Track

Panel discussion on volunteer engagement – Rachel Horowitz, Chatham Habitat for Humanity; Alanna Rivera, Farmville Area Habitat for Humanity; Debbie Cesta, Habitat for Humanity of Forsyth County 

Learn how affiliates found ways for volunteers to stay engaged in different ways: Alanna will discuss how Farmville Area Habitat’s Beloved Community has been useful in bringing the community together in between construction cycles. Rachel will discuss how Chatham Habitat works with volunteers that want to help in other areas of the organization. Debbie will discuss how Habitat Forsyth engages more than 400 Collegiate Challenge volunteers and Care-A-Vanners each year. 

Friday, Sept. 20th – 10:15-11:15am

Organizational Meeting to Finalize the Statewide Advocacy Agenda

After a two days of sessions on Advocacy, and a discussion of the statewide advocacy agenda during the Executive Director Congress, we plan to finalize Habitat’s statewide agenda for the coming year. Please join us to provide input and contribute your voice as we try to reach a majority consensus on the issues we, as North Carolina’s Habitat affiliates, wish to advocate for.

Affiliate Operations Track

The Collaboration Spectrum: Listening Session – Courtney Greathouse, Operational Specialist, HFHI

Over the last few years, HFHI has laid ground work to engage with Habitat affiliates interested in collaborating with each other. During the second part of this SSO conference workshop, we will facilitate a listening session to learn from affiliate representatives. We’re excited to hear from those with experience collaborating in-network; interest in doing so; and/or concern about this topic.

Homeowner Services Track

Keeping Up with Compliance – Ruthie Richardson-Robinson, Chief Operating Officer, Greater Greensboro HFH

ReStore Track

Final Thoughts and Questions Discussion